Accessibility

Please note that the main elevator at the Museum am Löwentor is out of order due to technical problems. We apologize for the inconvenience.

The exhibitions and premises of the museum are as far as possible accessible for wheelchair users and people with walking disabilities. Bringing guide dogs into the museum is allowed.

At Museum am Löwentor, audio guides (without induction loop) are available that can be borrowed at the ticket office. It is also possible to use your own mobile phone.

We want to give all people the opportunity to participate in our programs at Schloss Rosenstein and at Museum am Löwentor. Therefore our guided tours take into account the interests of people with disabilities and we try to adjust our tours to meet  your wishes and needs. Due to the extensive educational materials at the museum, we can offer almost every one of our guiding themes, for example as a tactile guided tour or in simplified language.

To make this possible, please tell us your specific needs when you are booking a tour! Group tours take place by appointment only.

Please contact us for further information and registration for guided tours and educational programs for people with and without disabilities.

Contact information

Museum am Löwentor
Tel.: +49 (0) 711 / 8936-126

Schloss Rosenstein
Tel.: +49 (0) 711 / 8936-266

You reach us

Thu: 14-16.30 h
Tue: 9.30-12 h

Museum am Löwentor

  • parking spaces: There is a handicapped parking space in Nordbahnhofstraße.
  • acces to the museum: There is a path at ground level from Nordbahnhofstraße directly to the museum.
  • elevator: There is a barrier-free lift with access to all floors.
  • seating options and wheelchairs: The exhibition area is furnished with seating options. Lightweight folding chairs that you can carry easily during your visit are available at the entrance. A wheelchair is available for guests. Please ask at the ticket shop.
  • toilets: You can find a toilet for disabled people on the ground floor in the entrance area.
  • cloakroom: On the lower level, there is a cloakroom and lockers.

Schloss Rosenstein

  • parking spaces: The Wilhelma car park has over 800 parking spaces; 8 of these on parking level 3 (ground level) are reserved for wheelchair users and disabled people. A drive directly to the castle is only possible in exceptional cases. Please ask in advance by phone.
  • access to the museum: There are paths at ground level through the park to the museum.
  • seating options and wheelchairs: The exhibition area is furnished with seating options. Lightweight folding chairs that you can carry easily during your visit are available at the entrance. A wheelchair is available for guests. Please ask at the ticket shop.
  • toilets: You can find a toilet for disabled people on the ground floor in the entrance area.
  • cloakroom: In the entrance area on the ground level there is a cloakroom and lockers.